Student Perception Regarding the Performance Teaching in Graduate Distance Programs

Evidence Evaluation of Teaching Period 2012-2015 Master in Education Mention Curriculum and Competencies

Satisfacción, Educación a Distancia, Desempeño Docente, E-learning

Authors

  • Oscar ROJAS CARRASCO Ph.D en Economía y Finanzas, Magister en Educación. MBA, Ingeniero Comercial. Académico de la Escuela de Ingeniería Comercial, Académico Universidad Miguel de Cervantes, Santiago, Chile Universidad
  • Fernando HERRERA CIUDAD Máster en Finanzas, Magister en Educación, Ingeniero Comercial. Académico Universidad Miguel de Cervantes, Santiago, Chile
  • Victor VELOSO SALAZAR Académico Universidad Miguel de Cervantes, Santiago, Chile.
  • Cesar FARÍAS VERDUGO Académico Universidad Miguel de Cervantes, Santiago, Chile
  • Nicolas Barrientos Oradini Magíster en Gobierno y Gerencia Pública , Magíster en Ciencias de la Educación, Director de Investigación, Universidad Miguel de Cervantes
  • Adrián Pereira Santana Magister en Gestión Empresarial, Master en Dirección y Organización de Empresas, Doctor en Comunicación, Director de Magister y Postitulos a Distancia , Universidad Miguel de Cervantes
  • Francisco Calderon Pujadas Magíster en Educación con Mención en Gestión de Calidad, Doctorando en Educación Mención Gestión Educativa, Académico, Universidad Miguel de Cervantes.
April 28, 2018

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The present study aims to main determine the level of satisfaction of students with regard to the teaching performance in graduate programs within distance of the Miguel de Cervantes University, therefore has been a satisfaction survey during the development of the program. The survey is annual and it was applied each year during the period corresponded between 2012 and 2015. It consists of 17 questions that assess the degree of compliance of the student with the service delivered by the platform online, on a scale from positive assessment. A universe of 58 students, 52 applied survey respondents.

The results obtained are running a general conformity of the students with the program distance and with the platform, which is evidenced in that in all the questions raised by the survey, the level of satisfaction and positive response is greater than 88%, which It means, that each one of them at least 45 people in a total of 52 are compliant.

By grouping the points assessed by axis is obtained that the group with the best qualification is that of questions concerning the timeliness, which holds 93,99% positive evaluation whereas the shaft with the lower-rated is that of the quality of the delivered content 87.9% of satisfaction.

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