An Assessment of Secretarial Staff’s Productivity with Modern Office Technology in Osun State Public Tertiary Institutions
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This study assesses secretarial staff’s productivity with their use of modern office technology in six (6) selected public tertiary institutions in Osun State. Data were collected from 871 secretaries from the selected public institutions for the study. The data were analyzed and results are presented in frequency distribution tables, percentages, and further interpreted using descriptive statistics where Mean value was used to indicate high and low variables. The result reveals that computer technology gadget is not available for the effective discharge of secretarial duties. The result further indicated that office secretaries are not proficient in the utilization of modern office technology; however, they are proficient in carrying out their secretarial duties with modern office technology. It was finally concluded that secretaries are meeting expected demand for the productivity of their respective institutions in Public tertiary institutions in Osun State. This study recommends that appropriate modern office equipment should be provided to effectively aid secretarial work, while in-service training is organized for the employed secretaries on the effective use of the available modern office equipment.
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