SHARMA, Kaamini. A Study on Role of ICT for Customer Satisfaction in Private Banks. RA Journal Of Applied Research, [S. l.], v. 4, n. 03, p. 1551–1554, 2018. Disponível em: https://rajournals.in/index.php/rajar/article/view/96. Acesso em: 3 jul. 2024.