ENGKA, Mark Green T.; ARAFAH, Willy; ., Kusnadi. The Influence of Strategic Service Quality, Perceived Service Value, And Perceived Service Climate on Patient Loyalty at Balikpapan Type C Hospital Mediated by Patient Satisfaction. RA Journal of Applied Research, [S. l.], v. 12, n. 3, p. 203–209, 2026. DOI: 10.47191/rajar/v12i3.04. Disponível em: https://rajournals.in/index.php/rajar/article/view/1991. Acesso em: 24 oct. 2026.