Empowerment and Employee Efficiency: Evidence from Nigeria
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This study utilizes the image contents, one of social interaction activities, in role play. The results of the one-semester class were used for analysis to prepare teaching-learning plans for the department of aviation services. This study helped students in the Department of Aviation Services to understand the airline cabin organization and examined whether it would help them to communicate with customers. In role-play classes, learners or groups of learners use role-playing dialogues to create role-plays and create communication situations that are similar to the real world. It is significant that active learning can be achieved. Efficiency among employees is a crucial factors that ensuring organizational effectiveness. Hence, empowerment approach will lead to worker’s competency. This study assessed the impact of empowerment on employee efficiency in the North East of Nigeria. Adopting a survey design, the research made used of primary data, collected mainly through administering a set of questionnaire to 204 management staffs of the selected manufacturing firms from Adamawa, Bauchi and Gombe states respectively. The findings revealed that: empowering employee play significant roles in quality of products that will enable the organisations to compete with other players and become dominant in the global market. The study concluded that empowerment and related workers workshops are crucial to employees’ efficiency, organisational growth and national advancement. Besides, employee training is pertinent in any organisation that aims at create and sustain values. The work recommended that management need to integrate teamwork mechanism that will create and sustain an environment that facilitates knowledge and information exchange where they are necessary to increased task autonomy and high level of job satisfaction. Also challenging task should be constantly assigned to employees to assess their competency, particularly in the areas of creativity and innovation that enhance organization global competiveness.
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