A Case Study of a Role-Play Course Using Video Contents for Undergraduate Airline Service Students
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This study utilizes the image contents, one of social interaction activities, in role play. The results of the one-semester class were used for analysis to prepare teaching-learning plans for the department of aviation services. This study helped students in the Department of Aviation Services to understand the airline cabin organization and examined whether it would help them to communicate with customers. In role-play classes, learners or groups of learners use role-playing dialogues to create role-plays and create communication situations that are similar to the real world. It is significant that active learning can be achieved.
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