The Role of Motivation and Servant Leadership on Organizational Commitment and Employee Performance in the Investment and One-Stop Services Office, Gianyar Regency

Employee performance, organizational commitment, motivation, servant leadership.

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October 3, 2023

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Every organization wants its personnel to be committed to the organization and to deliver their best performance. It is known that motivation and servant leadership affect organizational commitment and employee performance. This study investigates and explains the impact of motivation and servant leadership on organizational commitment and employee performance at the Investment and One-Stop Services Office, Gianyar Regency. Quantitative methods are used to test models and instruments developed by previous researchers through inferential statistics using the Structural Equation Model (SEM) with SmartPLS 4.0 software. This study's population consisted of 123 employees, and the sample comprised of 51 employees. Purposive random sampling was used in determining the sample. Motivation and servant leadership positively and significantly affect organizational commitment and motivation. Servant leadership also has a positive and significant effect on employee performance. Organizational commitment has a positive and significant effect on employee performance. Motivation and servant leadership positively and significantly affect employee performance through organizational commitment.